Job description of a collection officer:
Collections Officers are responsible for managing the collection of outstanding debts from clients and customers. They are hired by businesses and collections agencies to inform customers of their overdue bills and attempt to collect payment to mitigate company losses.
Duties and responsibilities:
Collections Officer job description should contain a variety of functions and roles including:
- Reviewing the company debtor list.
- Contacting customers and informing them of their overdue bills.
- Advising customers on their payment options and suggesting methods of payments.
- Negotiating suitable payment plans.
- Instituting legal action when customers fail to pay their debt.
- Responding to customer queries.
- Maintaining customer payment records.
- Writing final notice warnings to customers when payments are not being made.
- Reporting to their team lead and line managers on customer related issues and to seek guides
Skills/requirements/qualifications
Qualifications : minimum of OND results/cerrtificate
The following skills are also required:
Patience and resilience.
Excellent negotiating skills.
Good written and verbal communication skills.
Requirements:
this offer is opened to all interested applicants who are willing to and are able to humble themselves to learn and adapt to new environments. Applicants seeking for this offer must or should have the following:
- An updated CV/Resume
- A working smartphone (android preferably)
- A laptop (optional)
Work Remotely
- No
The interview shall be virtual and would require immediate resumption.
Proximity is an advantage: applicants staying within ojodu, Grammer School, college road, ogba etc are of better chances of being considered.
Job Types: Full-time, Permanent
Salary: From ₦40,000.00 per month
